Question 1

Are the works authenticated?

Accepted Answer

Yes. Every original artwork purchased comes with a certificate of authenticity signed by Monique Boudreau. This document guarantees the provenance and uniqueness of your painting, which is essential for any serious collection.

Question 2

Are the works unique or reproduced?

Accepted Answer

All the artworks available on the site are unique, hand-painted pieces. Monique does not currently sell any printed reproductions.

Question 3

How does shipping work?

Accepted Answer

Delivery is free throughout Canada. The artworks are carefully packaged with rigid protection, and a tracking number is provided to you as soon as they are shipped.
The average delivery time is 5 to 10 working days, depending on your region.
For international orders (United States, Europe, etc.), shipping fees apply depending on the artwork's size and destination. Monique will contact you with a quote before any confirmation.

Question 4

Is it possible to pick up the artwork in person?

Accepted Answer

Yes. If you are located on or near the South Shore of Montreal, you can choose to pick up your order in person at the workshop by appointment. This option will be offered to you at the time of purchase or by contacting us directly.

Question 5

Do you accept custom orders?

Accepted Answer

Absolutely. Monique creates custom-made works, according to your wishes (theme, colours, dimensions, atmosphere, etc.).
Here's how it works:
1. You are discussing your project with Monique.
2. A sketch or proposal is prepared.
3. A 25% deposit is required to begin.
4. You will receive photos of the painting's progress.
5. If you are not satisfied with the final result, the work will not be charged and the deposit will be fully refunded.
It's a simple, flexible and risk-free way to get a piece of art that reflects your personality.

Question 6

What payment methods are accepted?

Accepted Answer

Online payments are secure. You can pay by:
 • Credit card (Visa, Mastercard, Amex)
 • PayPal
 • Interac e-Transfer (on request)

Question 7

Do you offer a discount for collectors?

Accepted Answer

Yes. If you buy more than one artwork in the same year, Monique automatically applies a discount.
 • 15% off starting with the second artwork
 • 20% off the 3rd and subsequent items

Simply contact us before making the purchase to receive a promo code or personalized adjustment.

Question 8

I have another question, how can I contact you?

Accepted Answer

Easy. You can write to Monique at the following address: monique.boudreau01@gmail.com

Question 9

What happens if I am not satisfied with my purchase?

Accepted Answer

If you are not satisfied, an exchange or return may be offered after approval by Monique. However, the return shipping costs are the responsibility of the customer. The exchange or refund will be processed once the artwork has been received by Monique and its perfect condition has been confirmed. In all cases, the request must be submitted within one week of receipt.

FAQ – Frequently Asked Questions

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